Contact
How can we assist you?
Check out our Frequently Asked Questions.
Your query may be answered by selecting from the options on the right.
The FAQs provide helpful information about NSW Lotteries and its games.
Quick links
Use the following links if you wish to:
If you have any further queries or wish to provide feedback please email us at info@nswlotteries.com.au.
The site handles close to 20 million hits on a busy day so it is difficult to answer all your emails personally, but each will be checked for appropriate action.
NSW Lotteries Complaints Handling
Click here to view the NSW Lotteries Complaints Handling Charter.
The Head Office of NSW Lotteries is situated at:
2 Figtree Drive
Sydney Olympic Park
NSW 2127
AUSTRALIA
Telephone: (+61 2) 9752 5500 (8:00 am to 5:00 pm)
Fax: (+61 2) 9752 5511
For all customer enquiries please phone 1300 363 444
The selling counter is opened from 9.00 am to 5.00 pm Monday to Friday
Selling Outlet - Fax: (02) 9752 5516
We also have a Retail Store at:
Sydney City -
Pitt Street Store, City Tattersalls Building
200 Pitt Street, Sydney 2000
Fax (02) 9267 2282
Open Monday-Friday 8.00 am to 5.30 pm
Thursday evenings until 7.30 pm
Saturday 9.00 am to 1.00 pm
Career opportunities
Enquiries regarding the application process can be directed to Human Resources by email to
jobs@nswlotteries.com.au